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Call us for all your car needs! 336-434-1214

NAPA

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • BBB (Better Business Bureau)
  • Car Care Aware

Testimonials

  • For the past 34 years, Sheets Automotive has performed the routine maintenance and repairs on my cars. I have always received top notch service in a very professional manner and at a fair price. If you need an honest and reliable auto service shop, then I would highly recommend Sheets Automotive.
    -D. Earles

  • I have had Mr. Sheets work on my vehicles a few times. Recently I needed the timing belt replaced on my Honda. I also had a problem with my brakes that I just could not figure out, so I took it to Mr. Sheets. He solved the problem with the brakes, replaced the timing belt and associated parts all at a very reasonable fee. I am very happy with his work and honesty. I would not be afraid to deal with him for any vehicle need. Mr. Sheets gets an A++ from me.
    -James Tuttle

  • Fair prices. Nice technicians.
    -Larry Frank

  • Thank you for your kindness and help with my Jeep! 400K Miles and still running thanks to you!
    -Bill Stephens

  • ...Always great service. I have told many of my friends and family that this is the ONLY place to go to get your car fixed!
    -Carissa Miller